Depending upon when you call, your call may be answered live or you may need to leave a message. Calls received outside of the regular support hours described below are handled on a priority basis. Emergencies are given top priority and all calls are responded to as soon as possible.
For support during our regular support hours, your call may be answered live by a Support analyst or you may opt to leave a message and we will return your call as soon as possible - usually within a few minutes.
Monday – Friday: 9:00 AM to 9:00 PM Sydney time
Saturday – Sunday : On-prior appointment basis based on the Support team availability and confirmation only.
Support by Phone +61 2 80113908
Support by email support@e-practice.com.au
We provide customized software solution that is tailor made for the client's who want additional features in ePratice.
On a case to case basis, we can also do data migration for existing practice management software users, if they want to migrate their existing Patient, Procedure, Appointment, Practitioner and Referral data's to ePractice.
This type of flexibility and customization of your Practice Management Software systems will help you to connect you to the right skills and access the right services to grow your practice.